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Deputy Care Manager

About The Role

We are looking for a Deputy Care Manager to support the delivery of a high-quality, person-centred care service within our Adult Services team at Meadow View, Tickhill, Doncaster.

You will be responsible for managing and improving service delivery to ensure that the people we support receive a complete person-centred care service and will support the Care Manager in overseeing day-to-day operations. This includes developing colleagues, monitoring performance and ensuring compliance with care standards and health & safety requirements.

Working closely with colleagues, families and multi-disciplinary teams, you will help ensure high quality of care for the people we support. This is a leadership role where you will act as an excellent role model, monitoring and influencing performance, while being prepared to provide hands-on support when required.

Rota: Lates and early shifts, including one weekend in five

About You

Knowledge

Essential

Knowledge of adult learning disabilities and/or special needs including recent developments
Detailed working knowledge of relevant Care Standards
Working knowledge of the Mental Capacity Act and the relevance of a person-centred approach in adult care service provisions
Knowledge of care assessment and planning processes
Knowledge of effective management practice
Knowledge of recognised positive approaches to working with behaviours that challenge associated with learning difficulties
Knowledge of safeguarding procedures to include management responsibilities for ensuring equal opportunities for colleagues and people who use our services
Knowledge of evaluating all care practices and the importance of doing so

Skills & Abilities

Essential

Ability to attend work punctually and reliably, including evenings and weekends
Ability to critically assess, plan for and deliver a quality care service to people who use our services
Ability to effectively audit all activities for people who use our services, for appropriateness and risk assessment
Ability to understand and maintain a working knowledge of company policies, procedures and relevant care standards; ensuring that care practice within the team for whom you are responsible meets these requirements
Ability to manage and influence the performance of a colleague team through the effective direct management of junior managers
Ability to communicate clearly to others and demonstrate leadership skills
Ability to manage and develop a colleague team through effective training, supervision and appraisal processes
Ability to pro-actively address colleague attendance concerns through timely implementation of procedural reviews
Ability to effectively delegate tasks to others and ensure delivery of required outcomes within agreed timescales
Ability to use appropriate physical interventions and undertake physical exercise with people who use our services
Ability to champion positive relationships with people with a learning disability
Ability to contribute to the training of other colleagues
Ability to chair meetings and communicate information in a clear and professional manner using the required level of confidentiality
Ability to understand and produce written material of a professional nature with the required detail within the required timescales
Ability to manage delegated resources efficiently and produce an internal audit trail
Ability to address issues affecting colleague morale and retention in a timely fashion and bring to the attention of senior managers, ensuring that exit interviews are carried out

Desirable

Ability to take part in the recruitment and selection of support colleagues in accordance with Hesley Group policy

Experience

Essential

Significant experience of supervisory management in a care setting and influencing good practice at a standard assessed as competent in all aspects of the job
Experience of working with adults with learning disabilities
Experience of effective performance review of others

Desirable

Experience of contributing to formal assessment processes, care planning and person centred case reviews
Experience of contributing to effective service development

About Us

For over 50 years, Hesley Group has provided specialist care, support and education for people with learning disabilities, and intensive specialist support needs.

Benefits of working for us

Continuous support and feedback through 1:1 supervision
6 weeks holiday
Ongoing free mandatory and development training days
Regular promotion opportunities
Salary Sacrifice Pension scheme
Cycle to work Scheme
Access to various discounts at a range of different retailers
Refer a friend scheme – earn a referral bonus for recommending successful new starters with us
Free parking

Our Commitment to Inclusion

We celebrate diversity and are committed to creating an inclusive culture where everyone feels valued. We welcome applications from all backgrounds and communities because we know that different perspectives make us stronger. Hesley Group are proud to be a Living Wage Employer, ensuring every one of our colleagues is paid at least the real living wage, reflecting the true cost of living. It’s our commitment to fairness, a recognition of skill and a heartfelt thank you to the incredible people who make what we do possible.

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Deputy Care Manager

About The Role

About You

About Us

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